Problem Cause
A change in mouse functionality API\\\’s is causing this issue.
Solution
Citrix is working with Microsoft to resolve this issue. As a work around, users could enable mouse pointer trails by following below steps:
Click Start and type \\\’mouse settings\\\’.
Click on \\\’Additional mouse options\\\’.
Click on \\\’Pointer Options\\\’ tab.
Select the checkbox \\\’Display pointer trails\\\’.
Click Apply and Ok.
作為運維人員要么自己幫客戶改，要么給客戶一個文檔，讓客戶自己改。但是應該還有option3：組策略更改這個配置，google了一下，確實有這個注冊表鍵值。
注冊表鍵值路徑：HEY_CURRENT_USER\\\\Control Panel\\\\ Mouse
然后新建一個String Value，命名為：MouseTrails
填寫一個鍵值，鍵值范圍是：1 ~ 7
1 – Minimum length trails.
4 – Medium length trails.
7 – Maximum length trails.
如果想關閉顯示指針軌跡，把這個值設置為0即可。
更多關于云服務器，域名注冊，虛擬主機的問題，請訪問三五互聯官網：m.shinetop.cn